YOUR ACCOUNT · YOUR CONTROL
How to delete your DRIP Fashion account in the app or request deletion without reinstalling the app.
In DRIP Fashion, sign in to the account you want to delete, then open Settings → Account → Delete Profile. Choose a reason, confirm that you understand the deletion is permanent, select Delete Profile, and confirm the request.
The in-app process requires an authenticated session so DRIP can identify the correct account. Deleting the app from your device does not delete your account or cancel a subscription billed by an app store.
You do not need to reinstall DRIP to request deletion. Email drip@youbetech.com from the address associated with your account. Include your DRIP username if you know it, but do not send your password or identity documents by email.
DRIP may ask for limited additional information to verify that you control the account. If the address you use is not associated with the account, verification may take longer or DRIP may be unable to complete the request.
Once the request is verified and processed, DRIP deletes the active authentication account and account data tied to it, including the profile, preferences, saved and uploaded closet or try-on items, posts and uploaded media, comments, follows and other social connections, community activity, messages, notifications, and eligible personalization and product-interaction records.
Some content may no longer identify you rather than being removed where aggregation or de-identification is appropriate. Information held by an independent retailer, app store, payment provider, or other third party is governed by that provider and is not deleted by deleting your DRIP account.
Deletion removes account data from DRIP’s active systems. Copies may remain in restricted recovery systems until they expire: scheduled database backups are retained for 7 days, and deleted or replaced media versions in DRIP’s encrypted off-site backup may remain for up to 30 days. These backups are used for service recovery and are not restored for ordinary product use.
DRIP may preserve a limited record when required to comply with tax, accounting, consumer-protection, court-order, fraud-prevention, safety, security, or dispute obligations, or while a legal hold applies. There is no single period that applies to every such record: it is kept only for the period required by the applicable law or legal process, then deleted or de-identified when the obligation ends.
Deletion does not erase content or records that DRIP is legally required to preserve, nor information another user independently provided or is required to retain.
In-app deletion begins when you confirm the request. Email requests begin after DRIP verifies account ownership. The time needed to complete a web request can vary if identity verification, fraud or safety review, or a legal preservation obligation applies.
Account deletion cannot be undone after it is completed. Cancel any active subscription separately through the Apple App Store or Google Play account used to purchase it; deleting a DRIP account does not control store billing.
DRIP Fashion is operated by YouBeTech (youbetech.com). For more information, read the Privacy Policy and Terms of Use.
For help with deletion or another account issue, email drip@youbetech.com or visit the Contact page.